When Software Goes Legacy

“Going legacy.” It almost sounds charming, doesn’t it? Leaving a legacy, becoming a legend…

Well, not so much.

When software “goes legacy,” it becomes outdated. Often that means it won’t function on the newest operating system or the latest machines. If you think that means you should move on from it, you’d be right, but that’s frequently not what happens. You’d be shocked at some of the large international corporations that delay upgrading their tech because they rely on outdated software.

Let me get on my computer tech soapbox here for a moment: technology should empower you. It should never hold you back.

Yet I’ve seen a troubling trend develop in recent years, particularly with our former clients. When they part ways with Shepherd Data, they are up to date with their eDiscovery tech; we pride ourselves on that. They stay current for about a year…and then something happens. They start to lag behind.

In the tech world, two steps can quickly become 10, 10 becomes 100, and the next thing you know you’re on an Apple II wondering where all your floppies went.

Don’t let that happen to you. Litigation support technology is one of the fastest evolving legal technologies; it can continually offer new advantages, but only if you stay on top of things. When we recently reconnected with a former client, I was shocked at how far their eDiscovery systems had deteriorated. The software had gone legacy. The in-house litigation tech was undertrained. The partners knew something was wrong, but they just couldn’t put their finger on it…

Let me repeat myself: technology should empower you. It should never hold you back.

When we encounter situations like this, we find they happen for two reasons: companies don’t upgrade because they don’t know how to make the transition, or because they don’t want to make the transition—they’re too entrenched in their methods to see the possibilities. Don’t get stuck in either of these categories; your work will get stuck there too.

Of course it does you no good if you update your system and then you don’t know how to navigate it. At Shepherd, we don’t just make sure that your systems are up-to-date, we make sure that you’re up-to-date in how to use them. We pride ourselves on being educators in the local eDiscovery industry, and frequently hold training sessions in our office. Visit our events schedule for a complete listing.

About the Author Chris

Author Avatar Christine Chalstrom is the Founder, CEO, and President of Shepherd Data Services, Trustee, Mitchell Hamline Law School and Adviser, Center for Law and Business. She has spoken widely on the Amendments to the Federal Rules of Civil Procedures, Digital Forensics, and eDiscovery best practices. Her credits include presentations to the American Bar Association, Association of Certified e-Discovery Specialists (ACEDS), Corporate Counsel Institute, MN Association of Corporate Counsel, MN Association of Litigation Support Professionals, MN CLE, Mitchell Hamline School of Law, Upper Midwest Employment Law Institute. She is an attorney, programmer, and forensic examiner.