It’s quite a compliment. kCura, developers of the e-discovery software Relativity, has recognized Shepherd Data Services with the coveted Relativity Best in Service partner designation. With more than 130,000 active users in 40+ countries, including the U.S. Department of Justice and 190+ of the Am Law 200, kCura’s customer service standards are famously high. So, it is no surprise that their Best in Service audit process is beyond rigorous. Evaluation centers on expertise and experience on technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners must meet criteria for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
We, at Shepherd Data, are honored and proud to have met and surpassed their standards.